FAQ: Malta Guinness "Go Get It" National Consumer Promotion

Q. How do I participate in the Malta Guinness 'Go Get It' Promotion ?
A. Simply buy a bottle or can of Malta Guinness Classic or Malta Guinness Herbs Lite, look under the crown cork or can ring pull for a code, SMS the CODE space YOUR NAME to 32011. Example: TFWE4T8V VICTOR

Q. Am I going to be charged once I send a message to 32011 ?
A. Yes, you would be charged an SMS cost of N10/entry

Q. What do I do when I get an invalid message ?
A. Re-check to ensure that you have sent your message correctly to "32011" in the right format i.e. CODE space NAME to 32011. Example TFWE4T8V VICTOR

Q. How many entries can I have per day ?
A. Maximum entries per unique phone number is twelve (12) entries per day.

Q. What do I stand to win in the Malta Guinness 'Go Get It' Promotion ?
A. There are different prize tiers in the Malta Guinness "Go Get It" promotion. Prizes include N100 Airtime, N5, 000 cash prizes, N100, 000 cash prizes and N1,000,000 cash prizes.

Q. When will I know if I have won a prize ?
A. You will receive an SMS notification indicating what prize you have won or your successful entry in to the weekly draws for a chance to win N1million.
For N100 Airtime winning, you would receive an instant SMS on your phone acknowledging your winning and your mobile phone number will be credited with the airtime.
For N5,000 cash prize, you would receive an SMS notification indicating you have won N5,000 with details of a Paycode (10 Digit Number) and PIN (4 digit number) to redeem your N5,000.

Q. How do I redeem my N5,000 cash prize ?
A. Simply visit any of the following banks’ ATM: Guaranty Trust Bank (GTB), Stanbic IBTC, Fidelity Bank, First City Monument Bank (FCMB), Unity Bank, Zenith Bank, Heritage Bank, Wema Bank and Sterling Bank.
Select the Paycode option or the Quickteller option on the ATM. A screen will appear requesting for your paycode number- enter the 10 digit paycode number you received in the SMS. Then followed by the 4 –digit PIN you received in the SMS. Then enter the Amount- N5,000 and the money will be disbursed through the ATM to you.

Q. How can I win N1 Million Naira or N100,000 ?
A. There would be a weekly draw every Tuesday for N100, 000 and N1,000,000 cash prize winners. Draws would be broadcast live on our Facebook page www.facebook.com/maltaguinness, Twitter and Instagram pages. Weekly winners of N100, 000 and N1,000,000 would be contacted via phone call using the 0800 MALTAGUINNESS (0800 62482 48466377) number.

Q. I bought Malta Guinness Classic/Malta Guinness Herbs Lite but didn’t see any promo code on it ?
A. The Malta Guinness “Go Get It” promotional packs have WIN inscribed on them. It is available in both Can and Bottle formats for Malta Guinness Classic and Malta Guinness Herbs Lite. Winning code can be found under the crown for bottles and under the can ring pull for cans. So look out for the Malta Guinness “Go Get It” promotional bottles and cans and you too can win a share of N100, 000, 000.

Q. When does the Promo end ?
A. The promotion runs from 8th August, 2017 till 6th of November 2017

Q. What's the toll-free number to call ?
A. Should you require more clarity on the promotion, you can dial 0800MALTAGUINNESS (0800 62482 48466377) for FREE and you would have a Malta Guinness representative speak to you and attend to your queries.

Q. What do I do when the customer care representative is not picking my call ?
A. In the event our toll free lines are engaged when you make a call, kindly drop us a message (DM) on Instagram (@maltaguinnessng), Twitter (@maltaguinnessng) or Facebook (www.facebook.com/maltaguinness) and we will respond to your inquiry.